Glaucoma Associates of Texas

Glaucoma Eye Doctor, Specialty Ophthalmologists

Dallas214-360-0000 • Plano972-612-9522 • Fort Worth817-923-2000
Rockwall469-769-1606 • Sherman214-360-0000
Southlake 214-360-0000

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  • Home
  • About Us
    • Michelle R. Butler, MD
    • Lauren S. Dhar, MD
    • Matthew E. Emanuel, MD
    • Ronald L. Fellman, MD
    • David G. Godfrey, MD
    • Davinder S. Grover, MD MPH
    • Helen L. Kornmann, MD, PhD
    • Oluwatosin U. Smith, MD
  • Our Foundation
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  • Review Us
    • Testimonials
    • Patient Survey
  • Patient Information
    • Patient Forms
    • Your First Office Visit
    • Insurance
    • Office Policies
    • Preoperative Instructions
    • Postoperative Instructions
    • How to Use Eye Drops
    • Glaucoma Sitemap
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    • Dallas Office
    • Fort Worth Office
    • Plano Office
    • Rockwall Office
    • Sherman Office
    • Southlake Office
  • Glaucoma
    • What is Glaucoma?
    • Types of Glaucoma
    • Childhood (Congenital) Glaucoma
    • Exercise and Glaucoma
    • Living with and Managing Glaucoma
    • Light Sensitivity and Glare with Glaucoma
    • Low Vision Due to Glaucoma
    • Nutrition, Lifestyle, and Glaucoma
    • Glaucoma FAQs & Definitions
  • Diagnosis & Testing
    • Diagnosis and Testing
    • Nerve Fiber Analysis
    • Gonioscopy
    • Visual Field Test
  • Glaucoma Treatments
    • Medical Treatment
      • Glaucoma Medications
      • How to Use Eye Drops
      • Compliance with Glaucoma Treatment
    • Laser Treatment
      • Types of Glaucoma Lasers
      • Micropulse Laser
      • Laser Iridotomy
      • Selective Laser Trabeculoplasty
      • Diode Cyclophotocoagulation (CPC)
  • Glaucoma Surgery
    • Types of Glaucoma Surgery
    • Canaloplasty Glaucoma Surgery
    • Endocyclophotocoagulation (ECP)
    • GATT Procedure
    • Glaucoma Drainage Implant Surgery
    • Glaucoma Filtration Surgery (Trabeculectomy)
    • Hydrus® Microstent
    • iStent® Trabecular Micro-bypass
    • Trabectome® Minimally-invasive Glaucoma Surgery
  • Cataracts and Glaucoma
    • Cataract Surgery
    • Cataract Surgery and Glaucoma
  • Research

Office Policies

Glaucoma Associates of Texas (GAT) would like to welcome you to our office. The information below outlines how our practice operates. If you have any questions about these policies, please do not hesitate to ask.

Download our Office Policies Glaucoma Associates of Texas PDF

Automated Phone System

Our office uses an automated phone system to help direct telephone traffic. Please note the prompts as you listen to the system. Phones will be turned on at 8:00 AM and turned over to the answering service at 5:00 PM Monday through Thursday and from 8:00 AM to 12:30 PM on Friday. 

A few notes about the phone system:

  1. Phone messages are prioritized according to urgency.  Urgent calls should not be left on voice mail during regular office hours.  You will need to speak directly to office staff if you are experiencing an eye emergency.
  2. Non-urgent calls will be answered by the end of the business day.
  3. Prescription refills will be completed by the end of the business day.
  4. Medical record requests left on the phone system will be answered daily. Please allow 72 hours to have records available and these can be picked up, faxed or mailed. Records will not be sent without a signed records release form.

After Hour Calls

All after hour calls will be answered within a timely manner.

Email Policy

Email questions submitted via the Patient Portal will be answered by the following business day. We ask that only the Patient Portal be used for electronic communication with our office in regards to medical information. Communication through the Patient Portal is encrypted, and therefore protected against hacking. Communication directly through the website is not encrypted and should only be used if no personal or medical information is being transmitted.

Forms

Various forms and letters are often lengthy and may take extra time to be filled out. Please allow up to 3 business days for forms or letters to be completed by our office. There will be a $25.00 charge for letters or forms needing more than a signature.

Inclement Weather Policy

In the event of inclement weather, our office may delay opening or be closed. If Dallas Independent School District (DISD) is open, our office will also be open. If DISD is closed, the office will delay opening until 10:00 AM so that physicians/staff can determine the plan for the remainder of the day. Our automated phone system will be updated with information regarding if office is open or closed during inclement weather. Our website will also have information in such an event. If you are unable to make your appointment due to inclement weather, you will not be charged a “no show” fee.

Late Policy

If you are more than 15 minutes late for your appointment, you may be asked to reschedule for a later date. Please note there will be an extended wait time if you are late for your appointment.

Appointment No Show Policy

Failure to cancel your appointment within 24 hours’ notice will result in a $25.00 charge.

Follow Up Visits

On each visit, a vision test, the names and frequency of medications used with time of last dose, and intraocular pressure will be recorded.  Additional examination and procedures will be done as required.  If a laser treatment or dilated exam is scheduled, please bring someone to drive you home.  Your vision may be blurry for a few hours afterwards.  If you are being seen for an eye emergency, you may not see your regular physician.  Work-in appointments are scheduled with the first available physician.

Financial Policy

If you have insurance coverage, we will file your claim with your carrier.  Please bring your current insurance cards with you to each visit.  If you are a member of an HMO, you will need to bring a referral.  Failure to do so will result in your having to pay for services in full or the appointment may be rescheduled so that a referral may be obtained.  If you have a copay or your deductible has not been met, it will be due at the time of service.  If you are a self-pay patient, full payment is expected the same day services are rendered.   We accept cash, check, money order, debit, and all major credit cards

Sherman Office Now Open

Glaucoma Associates of Texas (GAT) would like to welcome you to our new GAT Sherman Office located in Sherman, Texas. We are excited to announce that this is our fifth office in the Dallas-Fort Worth metropolitan area. Our goal is to bring glaucoma specialists closer to your area.

Our Mission

Glaucoma Associates of Texas, Dallas, Plano, Fort Worth and Rockwall

The doctors at Glaucoma Associates of Texas (GAT) are ophthalmologists specializing in the medical, laser, and surgical treatment of glaucoma and cataracts. Each of our physicians has completed a clinical glaucoma fellowship, gaining extensive … Glaucoma Specialists

Our Video Gallery

GATT (Gonioscopy Assisted Transluminal Trabeculectomy)

Welcome to the Glaucoma Photo Gallery and Video Gallery for Glaucoma Associates of Texas! Glaucoma Video Gallery In our first video, Dr. Davinder Grover is interviewed by Cheryl Guttman Krader of Ophthalmology Times. The article about GATT … Video Gallery

Our Charity – Cure Glaucoma

cure glaucoma fund

Glaucoma Associates of Texas   Cure Glaucoma, a charitable foundation, was established in 2014 by ophthalmologists at Glaucoma Associates of … Cure Glaucoma

Archives

Latest GAT News

What’s the Right Surgery for You?

December 10, 2017 By Matthew Emanuel, MD

Click Here to watch Dr. Davinder Grover discuss how glaucoma-trained … [Read More...]

Make the Most of Your Visit

December 2, 2017 By Matthew Emanuel, MD

Click Here to see Dr. Tosin Smith's recent interview on 7 Ways to Make the … [Read More...]

Living With Glaucoma

  • Living with and Managing Glaucoma
  • Low Vision Due to Glaucoma
  • Light Sensitivity and Glare with Glaucoma
  • Nutrition, Lifestyle, and Glaucoma
  • Exercise and Glaucoma
  • Cure Glaucoma Charity

GAT Dallas Office

GAT Plano Office

GAT Fort Worth Office

GAT Rockwall Office

GAT Sherman Office

GAT Southlake Office

5 Office Locations

Dallas Office 214-360-0000
10740 N Central Expressway, Suite 300
Dallas, Texas 75231

Plano Office 972-612-9522
6000 W.Spring Creek Pkwy, Suite 110
Plano, TX 75024

Fort Worth Office 817-923-2000
417 W Magnolia Avenue
Fort Worth, Texas 76104

Rockwall Office 469-769-1606
810 Rockwall Pkwy, #1010
Rockwall, Texas 75032

Sherman Office 214-360-0000
715 E. Taylor Street
Taylor Plaza, Suite 100
Sherman, TX 75090

Southlake Office 214-360-0000
305 Morrison Park Drive
Southlake, Texas 76092

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